STEP TEC

Spindle services

Whatever the need, our experts deliver tailored solutions to minimize downtime, extend spindle life, and keep your production running at peak performance

Your spindle at its best

A spindle is only as good as the support behind it. STEP TEC's Customer Care team combines deep technical expertise, global logistics, and tailored service solutions, ensuring that every spindle performs at its best, from commissioning to end of life.

CUSTOMER CARE

Service overview

Spindle Exchange Program

With over 200 spindles ready for immediate delivery across 3 global warehouses, SEP minimizes production downtime, guaranteeing spindle delivery within 24 hours, including transport, customs clearance, and expert installation.
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SEP

Spindle Factory Repair

Professional disassembly, detailed analysis, and replacement with original wear and spare parts, all covered by comprehensive testing and warranty. You only pay for the repairs that are actually needed.
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SFR

Spindle On-Site Maintenance

Specialized vibration measurements, frequency analysis, and bearing condition diagnostics, performed on-site by STEP TEC experts. Preventive replacement of key components before failures occur, with tailored solutions for every need.
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SOM

Maximize your spindle performance

STEP TEC training programs are designed to help machine operators, service teams, and OEM engineers get the most out of every spindle. From commissioning and preventive maintenance to advanced diagnostics and error analysis, courses are available on-site at STEP TEC, directly at the customer's facility, or as part of service agreements, tailored to any level of expertise.

Need help? We're here.

Service hotline

All our service centers use 100% original parts for spindle repairs.