STEP TEC

Spindle Exchange Program (SEP)

For customers whose highest priority is the availability of their manufacturing equipment, we offer the Spindle Exchange Program (SEP). 

Why choose the Exchange Program?

24-hour delivery
With over 200 spindles ready for immediate dispatch across 3 global warehouses, more than 90% of customers receive their replacement spindle within 24 hours, by express courier, forwarding agent, or air freight.

Exchange spindles perform like new
Every SEP spindle is fully refurbished and tested to the same standards as a new one, including an original warranty reset and a complete analytical report on the returned spindle.

All-inclusive, no surprises
A fixed all-inclusive price covers the replacement spindle, transport, customs clearance, and expert installation, regardless of the damage incurred, with no hidden costs.

Global coverage
Three dedicated exchange locations in Europe, Asia, and the US ensure worldwide availability and fast logistics, wherever your machines are.

Global overview

Every exchange includes a complete spindle analysis report and an original warranty reset, ensuring your replacement spindle performs to the same standards as a new one. And with a fixed all-inclusive price regardless of the damage incurred, SEP eliminates unexpected repair costs and reduces the need for local spare parts inventories.

Your benefits

  • Minimize production downtime
  • Spindle delivery within 24 hours
  • Original Warranty Reset
  • Improve application performance
  • Highest reliability thanks to the latest technical upgrade
  • Reduce your local spare parts inventories
  • Lump sum regardless of the damage incurred, regardless of effort and costs

All-Inclusive-Packet

  • Replacement spindle, incl. transport, customs clearance
  • Spindle Analysis Report
  • Expert installation, performance test

Need help? We're here.

STEP TEC stocks refurbished motor spindles at three dedicated exchange locations in Europe, Asia and the U.S., with 250 spindle models constantly in stock. More than 90% of customers receive an exchange spindle in 24-48 hours by express courier, forwarding agent or air freight through our optimal connection to international logistics networks.

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